The first time you access the iDCRI website, install the Citrix Web Client software on your computer.

If the computer you are using has Windows 8 or 8.1, download and follow the instructions in this quick reference guide (PDF). If the computer has Windows 7, follow the steps in the table below.

Installing the Citrix client on Windows 7

The following is specific to Internet Explorer 11. Adjust steps, as needed, if you are using a different version.

  1. In Internet Explorer, click the Tools icon
    in the upper right.

    A menu appears.

  2. Select Safety.

    A submenu appears.

  3. Ensure ActiveX Filtering does not have
    a checkmark to the left of it. If it does,
    click it to clear the checkmark.
  4. Point your browser to

    The DCRIconnect portal page opens.

  5. On the list of applications, click CITRIX IDCRI.

    The iDCRI software install page appears.

  6. Hover your cursor over Citrix license agreement, and then read the text in the pop-up window.
  7. Select I agree with the Citrix license agreement.

  8. Click Install.

    Wait for an information bar to appear across the bottom of the page.

  9. Click Run.
  10. If the Windows User Account Control message appears, click Yes.

    The Citrix online plug-in installation dialog updates you
    on the progress of the installation.

    Wait for a success message to appear.

  11. Click OK.

    Wait for the iDCRI Welcome screen to appear. However, If the Installation screen remains with a message of Look for an information bar, click Skip to Log on.
  12. After the iDCRI Welcome screen appears, proceed to Logging on to iDCRI/Citrix.
Back to Contents | Next: Logging on to iDCRI/Citrix

DCRIconnect User Guide Last updated: March 10, 2016
Provided by Information Technology Training and Documentation at Duke Clinical Research Institute. All rights reserved.