WHEN YOU NEED REMOTE ACCESS

Use DCRIconnect's iDCRI/Citrix to access any of the following.

 
THE DCRI INTRANET

The DCRI Intranet and its resources require you to be logged on to the network prior to accessing them (otherwise, either a not found error appears or you are redirected to the public-facing dcri.org site). To access a page or file on the DCRI Intranet from a remote location, you must use a DCRIconnect application.

 
INTERNAL WEB APPLICATIONS

Some web-based applications, such as the Duke LMS (Learning Management System), require you to use a DCRIconnect solution to open them from a remote location. Otherwise, your browser generates a page not found error.

 
NETWORK DRIVES

You must use a DCRIconnect application to reach a network drive from a remote location. For security, folders on shared network drives are restricted to specified groups or team members (your NetID determines which folders and subfolders you can access). Contact the DCRI Service Desk if you are denied access to a destination required for your work.

Here are two commonly used servers. For addresses to other servers, get in touch with your DCRI contact.

Drive name

Server address (to locate manually)

What is stored on this drive? What can you access? Windows Equivalent
public smb://coal.dcri.duke.edu/public General files You must have permission to access specific folders K:
production smb://tungsten.dcri.duke.edu/production Project/team files T:

Tip: To access these drives on your computer when connected to the network, go to Finder>Go>Connect to Server. Enter the URL address for a drive (see second column, above), and then click Connect. To save a drive's location for use later, click the Plus icon ().

Important! Inside iDCRI/Citrix, you can only edit files using the Windows applications that are available on iDCRI (otherwise, you must download the files to your local drive to open, edit, save, and upload back to the server).

 
APPLICATIONS UNAVAILABLE AT YOUR REMOTE COMPUTER

If you want to use one or more commonly used applications at the DCRI (such as Microsoft Office applications) that you do not have installed on your local computer, you can use iDCRI/Citrix to access Windows versions of them to run in OS X.

A few DCRI web-based applications, such as InForm, require the Microsoft Windows Internet Explorer (IE) browser. Some other web resources—such as SharePoint websites (particularly if you are a Site Owner)—work best with IE. Although you cannot install IE directly on an Apple computer, you can use iDCRI/Citrix to access Internet Explorer in a window that runs right on OS X.

 

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DCRIconnect User Guide Last updated: March 10, 2016
Provided by Information Technology Training and Documentation at Duke Clinical Research Institute. All rights reserved.