Use a DCRIconnect application to access any of the following.
| THE DCRI INTRANET |
The DCRI Intranet and its resources require you to be logged on to the network prior to accessing them (otherwise, either a not found error appears or you are redirected to the public-facing dcri.org site). To access a page or file on the DCRI Intranet from a remote location, you must use either Cisco AnyConnect or iDCRI/Citrix.
| INTERNAL WEB APPLICATIONS |
Some web-based applications, such as Enterprise Project Management (EPM) Time Card or the Duke LMS (Learning Management System), require you to use a DCRIconnect solution to open them from a remote location. Otherwise, your browser generates a page not found error.
| SECURE SHAREPOINT SITES |
You need remote access capabilities to reach internal SharePoint site collections, such as Team, Collaboration, or TMF (Trial Master File) sites that are behind the DCRI firewall.
| NETWORK DRIVES |
You must use a DCRIconnect application to reach a network drive from a remote location. For security, folders on shared network drives, such as Public and Production, are restricted to specified groups or team members (your NetID determines which folders and subfolders you can access). Contact the DCRI Service Desk if you are denied access to a destination required for your work.
| Drive name | Server address (to locate manually) |
What is stored on this drive? | After logon to server, what can you access? | Windows Equivalent |
| MacUser | cifs://duhsnas-pri.dhe.duke.edu/MacUser | Your own files | All folders and files | U: |
| public | smb://coal.dcri.duke.edu/public | General files | You must have permission to access specific folders | K: |
| production | smb://tungsten.dcri.duke.edu/production | Project/team files | T: |
Tip: To access these drives on your computer when connected to the network, go to Finder>Go>Connect to Server. Enter the URL address for a drive (see second column, above), and then click Connect. To save a drive's location for use later, click the plus icon (
).
Important! If you intend to edit files stored on network drives, we recommend you use Cisco AnyConnect. Inside iDCRI/Citrix, you can only edit files using the Windows applications that are available on iDCRI (otherwise, you must download the files to your local drive to open, edit, save, and upload back to the server).
| A VIRTUAL MACHINE OR YOUR DCRI-ISSUED WINDOWS COMPUTER AT WORK |
(If applicable) If you are traveling or at home, you can continue to work by using your personal OS X computer to access a Windows Virtual Machine (VM) or the Desktop of your DCRI-issued Windows computer. You can then access its hard drive, applications, and DCRI network resources as if you are seated right at your desk.
| APPLICATIONS UNAVAILABLE AT YOUR LOCAL COMPUTER |
If you want to use one or more commonly used applications at the DCRI (such as Microsoft Office applications) that you do not have installed on your local computer, you can use iDCRI/Citrix to access Windows versions of them to run in OS X.
| A few DCRI web-based applications, such as InForm, require the Microsoft Windows Internet Explorer (IE) browser. Some other web resources—such as SharePoint websites (particularly if you are a Site Owner)—work best with IE. Although you cannot install IE directly on an Apple computer, you can use iDCRI/Citrix to access Internet Explorer in a window that runs right on OS X. |
Tip: Using Self-Service, you might be able to download to your computer one or more Mac applications that are not currently installed on your hard drive. Having these applications on your computer might reduce your need for iDCRI/Citrix.
