INSTALLING iDCRI SOFTWARE

The first time you access the iDCRI website, install the Citrix Receiver software on your computer.

Important! El Capitan (OS X 10.11) generates error messages you can ignore. The web app will still operate.

TASKSTEPS
Installing the Citrix Receiver
  1. Open your browser to connect.dcri.org.

    The DCRIconnect portal page opens.


  2. On the list of applications, click CITRIX IDCRI.

    The iDCRI software install page appears.


  3. Click Install.

    Wait for the CitrixReceiver.dmg file to finish loading into your Downloads folder.

  4. In your Downloads folder, double-click the CitrixReceiver.dmg disk image file.
    The Citrix Receiver dialog opens.
  5. On the left, click the Install Citrix Receiver.pkg icon.
    In a new dialog window, the Introduction screen opens (see right).

  6. Click Continue.
    The License screen opens. The full license information is in two sentences at the top.
  7. Click Continue.
    A drop-down dialog appears (see right).
  8. Click Agree.
    The drop-down dialog rolls up and the Installation Type page appears.
  9. Click Install.
  10. If a message appears prompting you for the administrator's username and password, enter that information, and then click Install Software.
  11. With El Capitan, when a warning message appears (informing you that the package is incompatible), click the Install Anyway button.
    The Installation page appears with a progress bar and messages. Wait for the Summary screen to appear. With Yosemite, a success message appears (see right). With El Capitan, you can ignore the messsage about the installation failing.
  12. Click Close.
  13. Close the Citrix Receiver dialog window (that opened in Step 4).
  14. If a confirmation message appears (see right), prompting you to verify that you want the
    Citrix Receiver to be used on this website,
    click Trust.
  15. With Yosemite, click the Continue button on the Confirm Intallation is Complete screen.

    The iDCRI Welcome page is the remaining screen.

  16. Proceed to Logging on to iDCRI/Citrix.
 
 
 






DCRIconnect User Guide Last updated: March 10, 2016
Provided by Information Technology Training and Documentation at Duke Clinical Research Institute. All rights reserved.